In a continued effort to engage and support its members across diverse sectors, KNCCI President Dr. Erick Rutto, accompanied by National Director Cynthia Nyawira, today visited M-KOPA, a KNCCI Platinum Member and a leading fintech company in the emerging markets space.

The visit is part of a broader initiative by the Chamber leadership to familiarize themselves with the operations, innovations, and challenges facing KNCCI members across the country.

During the visit to M-KOPA’s state-of-the-art facility in Nairobi’s Industrial Area, Dr. Rutto was impressed by the large-scale assembly of smartphones and the significant employment opportunities the company has created. The facility currently employs over 450 staff and has demonstrated strong local manufacturing capabilities, assembling up to 100,000 smartphones per month.

M-KOPA has so far surpassed 2.5 million assembled smartphones and is now working towards doubling its output to achieve 2 million devices annually. This expansion aims to boost job creation and meet the growing demand for affordable digital access solutions across the region.

Dr. Rutto and the KNCCI team also learned of the company’s ongoing investments to expand production capacity and enhance its service offerings. M-KOPA’s innovative approach includes the refurbishment and upgrading of phones, health insurance services for customers, and device protection features—all of which have contributed to increased sales and customer satisfaction over the past year.

Speaking during the visit, M-KOPA General Manager Martin Kingori highlighted the company’s journey and shared both the achievements and the hurdles they face. Chief among the challenges is the unpredictable tax and policy environment in Kenya, which makes long-term planning and investment difficult for fintech and manufacturing firms despite a promising market landscape.

In response, Dr. Rutto reaffirmed KNCCI’s commitment to policy advocacy and pledged to champion for a more predictable and supportive business environment for companies like M-KOPA. He emphasized that promoting local manufacturing is key to driving economic growth and employment creation.

“M-KOPA’s impact in Kenya is a testament to the potential of home-grown innovation and industrial capability. KNCCI will continue to advocate for better policies and an enabling business environment that allows such enterprises to thrive,” Dr. Rutto stated.

The visit underscores KNCCI’s mission to strengthen member engagement, support enterprise growth, and facilitate dialogue between the private sector and policymakers to unlock the full potential of Kenya’s economy.