Today marks the beginning of a two-day training on the KNCCI-GIZ SME accelerator project for businesses in Nairobi at the Heron Portico Hotel.

The training is being conducted by Artermis Outsourcing Limited( ) led by their representatives Mr. Martin Riungu and Mr. Samuel Kiautha. The training is designed to stimulate discussion and exchange of knowledge and view points, while also providing an overview of lessons, models and practical examples. Peer-to-peer learning is very vital.

There are 40 Small and Medium Enterprises (SMEs) in attendance drawn from various sectors. The training has focused on general business management, optimization and technical business.

The morning session was on;

  • Business management: running a profitable business with the objective to help the SMEs adopt good businesses practices, that will enable their businesses succeed and thrive .The session covered the following: sharpening entrepreneurial skill set, business management practices, developing a good business model for your business/management with numbers, understanding your business strengths and weaknesses – Business SWOT analysis and Business leadership soft skills (Team management, Negotiation skills communication for impact .
  • Business strategic planning and business records with the objective help the SMEs in business planning and record keeping for the success of their businesses .The session will covered the following: Essentials of business planning, demonstrate understanding of the uses of your business plan, how to develop a simple business plan for your business with a focus on its future success, how to prepare basic business records for your business and reparation of the basic financial statement: profit and loss, balance sheet
  • Adaptive measures for managing a business in the Post Covid Environment with the aim of Helping the business leaders appreciate the business environment changes in post covid era and scanning for emerging opportunities. The session will covered the following: Identifying how SMEs have been affected by the Covid crisis, Coaching on ways SMEs can adapt to the changes and disruptions of covid 19,Building a resilient technology infrastructure by leveraging on digitization, Containing business costs, Identify and discover new opportunities, Planning and preparing for the next inevitable disruption by designating a crisis response team, designing a crisis response plan aligned to your strategy, Building your business organizational resilience and Lessons learnt from COVID era

The afternoon session was on;

  • Customer and stakeholder management focusing on Effective mapping and identification of business’ customers and stakeholder management with the aim to help identify and map all relevant stakeholders and understand their impact on the business and have a framework to manage the relationships. To enable participants, acquire managerial skills for effective customer/stakeholder management better understanding of stakeholders, develop a positive working relationship based on cooperation and mutual respect, and maximize long-term benefits
  • Expanding the market/growing customers numbers in order to equip the participants with appropriate skills to grow and expand their sales and business volume and identify and respond to customers & stakeholders needs, expectations & issues that both meet their needs and protects the interests of the business organization